Support

Something wrong with a game? Email us at support@trueplumb.dev. We read every message and usually reply within a few days.

Copyright concern? See how to send a notice in our Terms of Use.

What to include

• The name of the game, and how you play it: browser, iOS app or Android app.
• In a browser: the browser and its version, and your device (for example iPhone or Windows PC).
• In an app: the app version (shown in the store) and your phone model and OS version.
• What you did, what you expected, and what happened instead. A screenshot helps.

Common questions

Where can I play?

In your browser on this site, on an iPhone or a computer, with nothing to install. There are also iOS and Android apps.

Why do I see ads?

Our games are free. Ads pay for them.

Can I stop ads from tracking me?

• Browser: in the EEA, UK and Switzerland, use “Privacy settings” in the page footer. Elsewhere, see Google Ad Settings.
• iOS app: when the game asks to track you, tap “Ask App Not to Track”. Change it any time in iOS Settings, then Privacy & Security, then Tracking.
• Android app: in Android Settings, open Privacy, then Ads, and delete your advertising ID.

See our Privacy Policy.

I lost my best score or settings.

Scores and settings are saved only on your device, because our games have no accounts. Deleting an app or resetting the phone removes them. In a browser, clearing site data, private browsing, or switching browser or device does the same, and Safari may clear a site’s data if you have not visited it for about a week. We cannot restore them.

The game will not start, or there is no sound, in my browser.

• Tap or click the game once. Browsers only allow sound after your first touch.
• On iPhone, check the silent switch and the volume.
• Update your browser, turn off content blockers for this site, or try another browser.

How do I delete my data?

In a browser, clear this site’s data in your browser settings. In an app, delete the game. We keep no data that identifies you on our own servers, and anonymous game results cannot be traced back to one person. For data held by our ad partner, see the Privacy Policy.